Frequently Asked Questions
For your convenience, our most common customer questions are answered right here.
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What can I expect in my Personal Therapy Journey?
You can expect to find out what’s wrong, how it can be can be addressed, treatment options and how long treatment should take.
You will work one-on-one with Caren to come up with a treatment plan. She will ensure the correct PT treatment techniques are completed in the proper order and timeframe to rectify identified deficits interfering with your goals. Caren will provide self-management tools and techniques as well as recommendations for continued community-based exercises.
What tools will I receive during treatment?
- Education regarding your body/condition
- Homework in the form of exercises for strengthening and positions for active relaxation, stretching, self-care techniques
- Print out of each treatment
- Printout of diagnosis, codes, and billing
- Access to patient fusion- your electronic medical or health record (EHR)
- Easy communication with Caren between sessions
- Private studio
- Informed about how to get to your goals, expected time frame and the number of visits expected.
What should I wear to my appointment?
Come dressed appropriately to expose the problem area. Typically loose fitting, stretchy clothes work best. Since PT requires movement, we suggest workout clothes so that the physical therapist can work with you comfortably.
What if I'm not seeing the results I expect?
I will modify your plan if we do not see the results we expect. Physical Therapy Home Exercise Program are unique to each patient and given for home. We ask that you take this “homework” seriously, as it is a critical component to your recovery. We will provide all of the necessary resources to do the homework. These tools will be given to you on a trial basis with the expectation it will be returned. If you decide you want to purchase any supplies, you can do that online or from a vendor.
What Resources are provided?
I don’t usually have patients doing things in the clinic that they could be doing on their own at home or in their gym. I value your time and anticipate you can do your exercises correctly once demonstrated.
Many times the items you will be using at home are rollers or bands to stretch and roll out specific body parts. Each patient has a different treatment, so the tools needed will be provided based on each patient’s needs.
How do I Pay?
Patients pay in full at the time of service and are provided a receipt with the necessary codes/info to send in self-claims to insurance if they so choose. ($195/hour-session). We accept all major credit cards, cash, check, or PayPal.
Can I access my records and share them with other providers?
Documentation is done on an Electronic Health Record and our patients have access to their medical record via the Patient Fusion portal. Patients can request a printout of their PT treatment.